Employee relations
Track concerns, manager updates, notes, witness context, follow-up tasks, and final resolution without scattering the record across email.
HR Case Management Software
HR case management software for small-business HR teams
AI SoloHR helps lean HR teams track employee relations, FMLA, ADA accommodations, benefits renewals, documents, deadlines, reviewed drafts, and audit-ready timelines in one case workspace.
Leave and accommodation cases
Keep FMLA, ADA, certification, return-to-work, and accommodation follow-up steps attached to the same timeline.
Documents and audit exports
Store files, notes, timeline events, and report snapshots so HR can explain what happened later without rebuilding the file.
Why teams switch
A case record is stronger than an inbox trail
HR case management is not just a list of issues. It is the operating record behind sensitive decisions: what was reported, who owns the next step, which documents support the file, what was communicated, and what still needs review.
One place for case owner, status, risk level, and next action
Timeline history connected to notes, documents, and tasks
Reviewed AI drafts for employee, manager, and leadership communication
Clear product boundary: workflow support, not automatic decisions
Workspace proof
The case file, task board, document vault, and audit record stay connected
These product screens show the actual operating record behind AI SoloHR: open cases, employee relations follow-up, assigned tasks, supporting documents, and exportable documentation history.
Employee relations case detail
Keep intake, owner, risk, status, and next action visible on the same record.
Task board
Track due dates, priorities, assignees, and case links without rebuilding reminders manually.
Document vault
Attach supporting records to the case instead of leaving them scattered across folders.
Documentation report
Package the chronology, notes, and supporting materials for internal review.
Comparison
Spreadsheet vs generic ticket tool vs HR case workspace
| Area | Spreadsheet | Generic ticket/task tool | AI SoloHR |
|---|---|---|---|
| Case intake | Rows and free-text notes | Ticket fields built for IT or support | HR-specific intake with case type, owner, person, risk, and next action |
| Sensitive workflows | FMLA, ADA, ER, and benefits mixed together | Requires manual process design | Built-in structure for HR cases, protected leave, accommodations, and renewal work |
| Timeline history | Hard to prove who updated what and when | Activity may not match HR documentation needs | Timeline, tasks, files, drafts, and exports stay tied to the case |
| AI assistance | No drafting support | Generic summaries without HR boundaries | Reviewed HR drafts from verified facts, with human approval before use |
| Decision boundary | No guardrails | Depends on configuration | Workflow support only; no automatic legal or employment decisions |
Give every sensitive HR issue a case file
Start with one employee relations, leave, accommodation, or documentation case and keep the record organized from intake through closeout.